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MyVirginiaMason: Your Health Portal




You can use MyVirginiaMason to get access to some of your medical records whenever you choose, day or night, seven days a week. Additionally, it is a practical way to stay in touch with your medical staff. You can access MyVirginiaMason from a laptop, tablet, or smartphone.


With features including appointment scheduling, result viewing, prescription management, secure messaging, bill payment, and access to medical data, MyVirginiaMason streamlines healthcare.

How would My Virginia Mason assist my medical care? What is it?

You can use the MyVirginiaMason patient portal at Virginia Mason to request appointments, make some appointments yourself, view lab results, communicate securely with your care teams, ask for prescription renewals, and view a list of your current medications, allergies, immunizations, and medical conditions.

Is MyVirginiaMason available for emergencies?

Direct only basic medical questions to my Virginia Mason through secure online chat. Call 911 in the event of a medical emergency instead than using internet messaging.

Can I make my own appointment schedule on VirginiaMason?

Yes. Primary care and pediatric virtual video visits can be scheduled independently through MyVirginiaMason.

Can I read my clinical notes on MyVirginiaMason?

Yes. MyVirginiaMason contains the majority of clinical notes. Clinical notes from after that date can be viewed via the patient portal, but older notes cannot. The Health Information Services Department (Medical Records) at Virginia Mason accepts requests for clinical notes.

Portal visits in VirginiaMason

We are happy to provide you with appointments through MyVirginia to go along with in-person and video visits. Our medical professionals are glad to respond to your concerns via MyVirginiaMason message when appropriate and with your permission.

Why have a MyVirginia visit?

Patients looking for medical services have access to a number of benefits through MyVirginiaMason. You can access care on your time because it prioritizes convenience by offering on-demand visits without the need for appointments. This service’s effectiveness is demonstrated by how quickly your clinical team reviews it—generally in less than 24 hours. This method is not only quick but also economical because it frequently costs less than other kinds of visits. By removing the need for travel to a physical clinic, MyVirginiaMason also improves your comfort. Additionally, it provides extended care for a single fee that addresses issues for a full week, assuring thorough and ongoing support for your healthcare requirements.

How does it function?

  • By emailing your provider, you can start a MyVirginia visit. This is how it goes:
  • Request an online appointment with your provider by sending a MyVirginiaMason message. Please specify the reason(s) for the request for a visit.
  • A member of our staff will get back to you to confirm that a MyVirginiaMason visit is the right kind of appointment for your issue(s).
  • Within 3-5 business days of the appointment, your provider will get in touch with you via MyVirginiaMason to resolve your concern(s).
  • You will be required to update a consent form every year.

Are accounts with MyVirginiaMason accessible to kids ages 13 to 17?

According to Washington State laws and the federal HIPAA privacy rule, minors between the ages of 13 and 17 have their health information properly protected. We do not provide parental access accounts for the parents or guardians of these youngsters or MyVirginia accounts to minors in this age range.

Can I contact a family member using my MyVirginia account to ask questions?

Your VirginiaMason account is dedicated to your healthcare and is only connected to your medical record.

What is the cost of a MyVirginiaMason visit?

Your supplier charges you for the entire amount of time used. (A supplier must bill for at least five minutes.) Your insurance plan will determine how much you pay.

In collaboration with your insurance provider, you can calculate your charges using the portal visit code information provided below.


VirginiaMason is a user-friendly portal offering 24/7 access to health records and communication with care teams. It provides features like appointment scheduling, result viewing, secure messaging, and more, enhancing convenience and efficiency in healthcare. While not intended for emergencies, MyVirginiaMason offers accessible and tailored care, making it a valuable resource for managing your health.

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